News story: Crime news: improvements to Defence Solicitor Call Centre website

first_imgNew features are available on the DSCC website when viewing and making real time amendments to information about your firm.This means it is easier to make online changes yourself rather than requesting help from call centre staff.What are the new features?You can now: acceptance rates rota slots Wider benefits of DSCC websiteThe website has been running for more than 10 years. It allows providers to securely view and make real time changes to their firm’s records within the DSCC in-house case management system. This includes: access the website from your iPhone or android mobile using link below or iPad/tablet DSCC case records accepted by your firm in past year make a rota swap – both slots can now be amended at the same time and records updated instantly opt in or out for text messages rather than be asked on each call if this is required nominate a person for own client cases which should speed up deployment contact details How can I sign up?If you have not used the site before it is easy to sign up. Contact the DSCC either by email or through the site to request your login details using links below.Further informationDefence Solicitor Call Centre Online – secure access to DSCC records for providers with registered [email protected] – to email enquirieslast_img read more